Refund Conditions
At SELVARITHOX, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, you may be eligible for a refund under the following conditions:
- Refund requests must be submitted within 30 days of purchase.
- The product must be unused and in the original packaging.
- Proof of purchase (receipt or order number) is required.
Non-Refundable Items
Certain items are non-refundable, including:
- Digital downloads or software purchases.
- Gift cards and promotional items.
- Final sale items explicitly stated at the time of purchase.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer support at [email protected] with details of your order.
- Include the reason for the refund request and any supporting documentation.
- Our team will review your request and respond within 5 business days.
Processing Refunds
Once your refund is approved, we will process it via your original payment method. It may take 5-10 business days for the funds to reflect in your account, depending on your financial institution.